Frequently Asked Questions
Please feel free to contact us with any questions that haven't been addressed here.
A: Items are brought in by appointment and an account is created for you.
We take care of the pricing and selling then as the items sell, money is
credited to your account. Any time there's money on your account you
can use it as store credit to shop or be payed out in cash. Please see
our consignment guidelines page for more information.
A: Items that are current styles, less than three years old and free of any
defects or damage sell best. We accept all brand names. Some of our
more popular brands include CJ Banks, Coldwater Creek, Lane Bryant,
Cacique, Tommy Hilfiger, Old Navy, Harley Davidson, Coach and more. Tops
sell better than bottoms and larger sizes sell better than the smaller
sizes that we carry.
A: Items that are damaged in any way like rips, stains or missing buttons.
Items that have had the tags removed. Items that are too small, out of
season, out-dated, older than three years or vintage. We also do not
accept panties unless they are new in the package or still have the tags
attached.
A: Sizes have changed a lot over the years. Because of vanity sizing what
would have been considered a size 14 ten years ago might be considered a
size 10 today. By accepting items that are no older than three years,
we can be sure that they are stylish today and sized according to
current guidelines.
We don't accepted large sizes because they just
don't sell. Even items that are obviously generously cut won't sell
because customers see size large on the tag and don't bother trying them
on.
A: Unsold items that have reached the end of their consignment period are
donated to local charities. These charities include the Rock Assembly of
God clothing program, Acts of Kindness, the domestic violence shelter,
House of Mercy and Castaways. We can provide a list of your unsold items
that were donated for your tax purposes upon request.
A: Holiday themed items may be brought in up to two months before the
holiday but no later than one month before the holiday. For example,
Christmas pieces will only be accepted from October 24th to November
24th or Halloween items would only be accepted from August 31st to September 30th.